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Great service @ FnM
I sent an email regarding a product and received a reply promptly. Then I was contacted by FnM Aquar ...
(read more)
By Calvin |
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Testimonial by: Aaron Loh of Pine Grove, Singapore
Date added: 09/04/2009
Title: Excellent Service
I've purchased quite a few items - delivery has always been quick, and service has always been excellent! Had to exchange an item because of manufacturing fault, and the exchange was done promptly with no problem. I will definitely be purchasing more items from F'n'M in future.
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Testimonial by: Joseph Tan - Chairman of Marine Aquarist Society Singapore
Date added: 08/06/2009
Title: Thank you for the prompt service
Would like to take this opportunity to thank FnM Aquarium for the prompt service provided when I ordered the T5 tubes from the online store yesterday.
Thanks also for answering to my queries prior to my purchase.
Regards,
Joseph
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Testimonial by: Calvin of Telok Kurau, Singapore Reef Club
Date added: 08/05/2009
Title: Great service @ FnM
I sent an email regarding a product and received a reply promptly. Then I was contacted by FnM Aquarium via SMS and the deal went through smoothy.
FnM even offered to deliver the product on the day itself and I received it in a few hours' time. Really friendly, reliable and efficient service maintained by the staff as I've dealt with him before years ago before. Keep it up!
Calvin
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Testimonial by: Vien Olaer of Dubai
Date added: 01/01/2010
Title: Extraordinary service indeed!
I have received the orders now. thanks a lot! Extraordinary service indeed! Replying promptly to the queries of a very far away customer like me is something that other stores don't have. What you do is called REAL business! More power to Fresh 'n' Marine!
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Testimonial by: Lau Cedric of Ang Mo Kio, Singapore
Date added: 01/14/2010
Title: Very Responsive
Bought an aquarium and a number of other items from FnM.
1) I had some plants coming in the next day and needed the aquarium to be delivered by then. FnM was able to make changes to the delivery schedule to meet my request.
2) An item was missed in the delivery but they manage to redeliver it the same day.
3) The lights of my aquarium broke down within a day but FnM was able to do get the agent to do a 1 for 1 exchange. The lights is working fine now.
In all, the delivery process was not entirely smooth (partially due to my fault for rushing them) but FnM was able to provide prompt updates and speedy resolution which is always important for a customer.
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Testimonial by: Trevor Bell of Sunset Way, Singapore
Date added: 09/11/2009
Title: Great Service!
4 hours after placing my order via the internet my order was delivered to my door.
Product was as described and in good order as far as i could tell price was the same as other local shops. But delivered to my door! This was so easy and delivery so good. Now thats what i call service.
Thanks guys i will be using your services again.
Regards and thanks,
Trevor
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Testimonial by: Andrew of Hong Kong
Date added: 09/07/2009
Title: Speedy International Service
Thanks FnM!!
After some initial confusion everything went very smoothly. Special thanks to FnM for their patience and effort in answering questions before the purchase. Delivery was very fast, and very well packed.
Will definitely be shopping here again!
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Testimonial by: Marc Ong of Pasir Ris, Singapore
Date added: 09/02/2009
Title: Great service!
A surprisingly large range of products for your choosing, you're practically spoiled for choice. Service was great, items arrived the day after the order was placed. Convenient, fair prices, quick delivery, I would definitely be buying from here in the future.
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Testimonial by: Adriel Rebello of India
Date added: 10/20/2009
Title: Good Experience
Must mention that the staff at FnM have taken a lot of trouble and exhibited incredible patience with my order! All products were delivered as described and packaged well. Excellent online store, with a great variety of products!
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Testimonial by: Ray of Simei, Singapore
Date added: 10/02/2009
Title: Excellent Service
Excellent service rendered by FnM and the team. Extremely accomodating towards the arrangement made for delivery. Had some issues with fixing up my skimmer and the staff stayed on to help on his own accord. Would definately recommend Fresh n Marine to all other reefers as your one stop aquarium supplies and needs!
Two thumbs up! =]
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Testimonial by: Chienyi of Clementi, Singapore Reef Club
Date added: 08/07/2009
Title: Good Service!
Brought twice from this online store which is newly setup and hey, A+ Service and A+ Product.
Most of the respond to my enquiry is within 1 day and purchasing over SGD $100 delivery is free!
There's alot of Information on the product which is useful before making purchases.
Certainly impress with FnM product + service.
Will not hesitate to order from FnM again!
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